Welcome to the Inclarity Help Centre

As Christmas approaches, please ensure you give your telecoms contact advanced notice of any holiday divert requirements. Self service guides can be downloaded to assist.
SMT Guide          End User Self Service

NB: Inclarity are closed on Christmas Eve (as this is a Saturday) and therefore all diverts must be completed by Friday 23rd December


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What's new?
  • Check out our new diagnostic page on troubleshooting One Way/No Way Voice issues
  • A new page on how to resolve some SMT errors can be found here
  • Headset Compatibility Page is now live
  • Polycom Handset Upgrade Process page is now live. Please all check you have the latest Polycom firmware!