Troubleshooting Guides

Types of Broadband Connections

• FTTP
• G.Fast

I'm having issues with making or receiving calls

• Call Quality Issues
• One Way or No Way Voice on Calls
• Unable to make outbound calls

My handset has an error message on it

• Aastra Error Messages
• Cisco Error Messages
• Gigaset Error Messages
• LG Error Messages
• Polycom Error Messages

My softphone has an error on it

• Mobile Softphone (Android and iOS) Error Messages

I have a problem with one of the Inclarity Applications

• Akixi Wallboard
• Call Centre Client
• Call Recording
• Inclarity Integrator
• Receptionist Client
• SMT Error Messages

Broadband or Leased Line Troubleshooting

• ADSL Troubleshooting
• EFM (Ethernet First Mile) Troubleshooting
• FTTC Troubleshooting